Shipping and Return
We ship worldwide!
SHIPPING DENMARK
We offer free shipping in Denmark for purchases over 599 kr.
SHIPPING WORLDWIDE
If the package weights more than 20kg or if you live on an island, you may be charged with an extra fee.
However, A Door will not be held responsible for any delays once the package has been shipped.
RETURNS
adoor.dk has a 14-day returns policy from the day you receive your goods. If you wish to return your product, please notify us at hello@adoor.dk with the invoice attached, within the 14 days upon receipt of the goods. In that case, the goods have to reach us within 30 days from the purchase. Include a copy of the invoice in the package.
The goods must be returned unused and in the same condition as when received. Packaging, stickers, hangers and so, must not be damaged, broken or removed from the product. In this case the goods are not returnable.
Once we have received the goods and accepted the return, we will transfer the purchase amount to the credit card that the goods have been paid with. This is to prevent illegal use of stolen credit cards. Remember to save your postal receipt as proof that the product is shipped.
A Door will not cover the shipping costs for returned goods.
Packages must be sent directly to:
A Door
Istedgade 101, st.th.
DK-1650 København V.
DENMARK
CVR: 37775517